Terms & Conditions

Welcome to Lokosoft (“Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our websites, applications, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

These Terms apply to all visitors, users, clients, and others who access or use the Services, whether as a casual visitor, a prospective client, or a party to a signed agreement with us. Where a separate signed contract, statement of work, or master services agreement exists between you and Lokosoft, that document governs in the event of any conflict with these Terms.

• “Services” means any website, product, application, software, consulting engagement, or deliverable provided by Lokosoft.
• “Client” means any individual or entity that engages Lokosoft for services under a proposal, contract, or purchase order.
• “Content” means text, graphics, code, designs, data, and any other material made available through the Services.
• “User” means any person who accesses or uses the Services, including visitors and registered account holders.
• “Deliverables” means the specific work product agreed to be produced for a Client under a statement of work.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Services or enter into a contract with us. By using the Services, you represent and warrant that you meet this requirement and that you have the legal authority to bind any organization on whose behalf you are acting.

Certain parts of the Services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security. Lokosoft is not liable for any loss or damage arising from your failure to comply with this section.

Lokosoft provides software development, design, consulting, and related digital services. The specific scope, timeline, deliverables, and fees for any engagement are set out in a separate proposal, statement of work (SOW), or signed agreement between Lokosoft and the Client. These Terms supplement, and do not replace, any such agreement.

We reserve the right to refuse, suspend, or terminate any engagement at our sole discretion, including where a request is unlawful, infeasible, or inconsistent with our professional standards, subject to any notice obligations in a signed agreement.

• Fees, invoicing schedules, and currency are specified in the applicable SOW or invoice.
• Unless otherwise agreed in writing, invoices are due within 15 days of the invoice date.
• Late payments may accrue interest at 1.5% per month (or the maximum permitted by law, if lower) and may result in suspension of Services.
• All fees are exclusive of applicable taxes, duties, and levies unless stated otherwise.
• Fees already paid are non-refundable except as expressly stated in a signed agreement.

Unless otherwise agreed in a signed SOW, all pre-existing tools, frameworks, libraries, methodologies, and know-how used by Lokosoft in delivering the Services (“Background IP”) remain the exclusive property of Lokosoft.

Upon full payment of all applicable fees, Lokosoft assigns to the Client all right, title, and interest in the final Deliverables created specifically for that Client, excluding any Background IP, which is instead licensed to the Client on a non-exclusive, perpetual, royalty-free basis solely for use with the Deliverables.

All content on the Lokosoft website — including logos, trademarks, text, graphics, and design — is owned by or licensed to Lokosoft and may not be copied, reproduced, or distributed without prior written consent.

• Provide timely access to information, materials, and personnel reasonably required to perform the Services.
• Ensure that any content, data, or materials supplied to Lokosoft do not infringe third-party rights.
• Review and provide feedback on Deliverables within the timeframes agreed in the SOW.
• Obtain any licenses or consents necessary for Lokosoft to use Client-supplied materials.

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party right;
• Transmit malicious code, spam, or unauthorized advertising;
• Attempt to gain unauthorized access to our systems, networks, or data;
• Interfere with or disrupt the integrity or performance of the Services;
• Reverse-engineer, decompile, or attempt to extract source code except as permitted by law;
• Use the Services to build a directly competing product using our confidential methods.

Each party agrees to protect the other party’s confidential information with the same degree of care it uses for its own confidential information, and not less than reasonable care, and to use such information solely for the purpose of the engagement. This obligation survives termination of any engagement for a period of five (5) years, except for trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.

The Services may contain links to or integrations with third-party websites, tools, or services that are not owned or controlled by Lokosoft. We are not responsible for the content, privacy policies, or practices of any third-party services. You access such third-party services at your own risk and subject to their respective terms.

Lokosoft will perform the Services using reasonable skill and care consistent with generally accepted industry standards. Except as expressly stated in a signed agreement, the Services and Deliverables are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure, or that any defects will be corrected.

To the maximum extent permitted by law, Lokosoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services. Our total aggregate liability for any claim arising out of or relating to these Terms or the Services shall not exceed the total fees paid by the Client to Lokosoft in the six (6) months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Lokosoft, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any third-party right.

We may suspend or terminate your access to the Services at any time, with or without cause or notice, including for breach of these Terms. Any engagement governed by a separate SOW may be terminated in accordance with the termination provisions of that agreement. Upon termination, all provisions of these Terms that by their nature should survive (including intellectual property, confidentiality, warranties, and limitation of liability) shall continue to apply.

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be subject to the exclusive jurisdiction of the courts located in India.

Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or utility failures, or governmental action.

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or Services. The “Last updated” date at the top of this page indicates when these Terms were last revised. Continued use of the Services after any changes constitutes acceptance of the revised Terms. Material changes affecting an active Client engagement will be communicated directly where required by contract.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of that term or any other term.

If you have any questions about these Terms, please contact us at [email protected]. We aim to respond to all inquiries within 2–3 business days.